Community Health Worker, Patient Engagement
Core
Re-engage pediatric patients with complex medical needs into care by building relationships, providing hands-on support, and connecting families to community resources.
Role type
Community Health Worker (Patient Engagement)
Builds
Patient re-engagement and seamless onboarding into pediatric care services
Domain
Healthcare / Pediatrics / Social Determinants of Health
Deliverable
client delivery
Required skills
Patient-facing communication, community resource navigation, telephonic outreach, program enrollment support, discharge planning coordination, SDOH needs assessment, tech platform management
Preferred skills
CHW certification, Medical Interpreter Certification, Spanish language proficiency
Technologies
Mobile apps, telephonic systems, patient engagement platforms
Responsibilities
Conduct in-person re-engagement in assigned geographic areas, assist with program re-enrollment and mobile app setup, perform telephonic outreach to caregivers, educate patients on services and community resources, conduct community events and facility rounding, partner with behavioral health teams for discharge planning, identify barriers to care access, support pharmacy access and medication needs, make outbound engagement calls for enrollment and follow-up
Seniority
Mid-level, hands-on IC