Manager, Mainframe Systems Programming
Core
Coordinate and delegate responsibilities for IT teams in mainframe systems programming, overseeing day-to-day functions, project management, and team performance.
Role type
Manager, Mainframe Systems Programming
Builds
IT operations services for clients
Domain
IT Operations / Mainframe Systems
Deliverable
client delivery
Required skills
Mainframe Systems Programming, IT Operations management, Project management, Risk assessment, Team mentoring, Technical support, Documentation, Ticket queue management
Preferred skills
Microsoft Project, ServiceNow, Cross-functional collaboration
Responsibilities
Provide thought leadership within assigned tower and Business Unit, Provide direction to Team Leaders and resources, Manage team's ticket queue and follow up on aging tickets, Provide risk assessment and risk management, Administer quarterly reviews, Set quarterly and yearly goals, Delegate responsibilities, Participate in internal and external audits, Own all facets of performance and career management for the team
Seniority
Manager, hands-on leadership