Onsite Warehouse Support Specialist
Core
Monitor and complete inventory control activities for merchants at partner fulfillment centers, acting as the sole ShipBob representative onsite to resolve merchant concerns and ensure product safety.
Role type
Onsite Warehouse Support Specialist (Inventory Control)
Builds
Inventory accuracy and compliance for 3PL fulfillment operations
Domain
Logistics / Supply Chain / Warehousing
Required skills
Inventory control processes, Warehouse Management System (WMS), RF Scanner operation, Root cause analysis, Audit execution, Physical location checks, Food safety compliance, Record keeping
Preferred skills
RF Scanner experience, Customer/vendor communication, Independent work
Technologies
Warehouse Management System (WMS), RF Scanner
Responsibilities
Run daily cycle counting and inventory control processes, Investigate inventory discrepancies and report significant variances, Perform physical location checks to reconcile inventory within SLA, Determine root cause of inventory adjustments, Perform audits requested by merchants, Respond to merchant-facing inventory requests via ticketing system, Present weekly performance reports to partner leadership, Ensure products are handled, stored, and distributed safely and legally
Seniority
Individual Contributor, 2+ years experience
