Sr. Product Analyst - AI Products
Core
Own measurement of HighLevel's AI product portfolio, including business reviews, metric definitions, retention analysis, and unit economics.
Role type
Senior Product Analyst (AI Products)
Builds
AI products (conversational/voice agents, copilots) for SMBs and agencies
Domain
SaaS, AI/LLM, Business Analytics
Deliverable
dashboards & analysis
Required skills
SQL (multi-CTE, window functions, JSON), data warehousing (ClickHouse, Snowflake), dashboarding (Superset), product analytics (Pendo, Amplitude, Mixpanel), SaaS metrics (MRR, ARR, churn, retention), statistical analysis, data instrumentation
Preferred skills
AI/LLM product analysis (token consumption, model cost), usage-based pricing analytics, dbt, CRM/SaaS background, subscription analytics (ChartMogul)
Technologies
ClickHouse, Snowflake, Superset, Pendo, Amplitude, Mixpanel, Python, R
Responsibilities
Run recurring business reviews for the AI portfolio; define and document metrics (activation, adoption, north star); build and audit Superset datasets and dashboards; write complex SQL queries; report performance against operating plans; analyze retention and adoption funnels; calculate unit economics (cost-to-revenue); report on AI product quality metrics; reconcile data sources; specify instrumentation and analyze in-product behavior.
Seniority
Senior, hands-on IC
