Senior IT Systems Engineer – Jamf & macOS SME
Core
Senior IT Systems Engineer specializing in Jamf device management and macOS, acting as the primary escalation point for complex incidents and designing end-to-end system improvements.
Role type
Senior IC IT Systems Engineer (macOS/Jamf SME)
Builds
Zero-touch deployment, configuration profiles, policies, app packaging, patch management, and automated remediation for the Apple fleet.
Domain
IT Operations / Endpoint Management / macOS
Required skills
Jamf Pro administration, macOS system administration, Bash scripting, Python scripting, Microsoft Entra ID management, Exchange Online support, root cause analysis, project planning and design, security compliance assessment, technical documentation
Preferred skills
Apple Business Manager expertise, Microsoft 365 administration, networking knowledge, cloud experience, infrastructure-as-code practices, scaling organization support experience
Technologies
Jamf Pro, Apple Business Manager, macOS, Bash, Python, Microsoft Entra ID, Exchange Online, Microsoft 365
Responsibilities
Own and manage the Jamf Pro environment; act as L2/L3 escalation point for complex incidents; plan, design, and implement system improvements; manage zero-touch deployment and patch management; develop automation scripts; collaborate with InfoSec on security standards; maintain technical documentation; mentor junior staff
Seniority
Senior, hands-on IC with mentorship responsibilities