Commercial Product Operations Manager
Core
Tactical execution lead for Mill's commercial launch and expansion, transitioning business from pilots to full-scale enterprise operations for food waste management systems.
Role type
Senior IC commercial product operations manager (hardware deployment)
Builds
End-to-end commercial food waste management solutions for grocery, restaurants, and food services
Domain
Waste prevention technology / Commercial infrastructure
Required skills
Program management, field operations, hardware launch, vendor management, cross-functional coordination, SOP development, training curriculum design, technical literacy (hardware specs, electrical, network), compliance frameworks (OSHA, NSF, UL)
Preferred skills
AI workflow optimization, enterprise IoT background, commercial charging/energy infrastructure experience, industrial supply chain hardware deployments
Technologies
IoT, hardware deployment tools, network connectivity profiles, compliance frameworks
Responsibilities
Develop and maintain site readiness checklists and launch playbooks, manage integrated master launch schedules, lead cross-functional syncs to mitigate risks, manage third-party vendors and audit performance, act as escalation lead for field issues, co-develop training curricula and documentation for commercial staff
Seniority
Senior, hands-on IC
