Clinic Co-ordinator-Shepparton
Core
Front-desk coordinator managing daily clinic operations, client appointments, and hearing device support for a hearing healthcare clinic.
Role type
Clinic Co-ordinator (Customer Service & Operations)
Builds
Hearing health care outcomes and client access to hearing solutions
Domain
Healthcare / Hearing Aid Services
Deliverable
client delivery
Required skills
Appointment management, inventory control, POS transactions, client eligibility verification, basic hearing-device support, front-desk operations
Preferred skills
Experience with older demographics, retail or allied health background
Responsibilities
Oversee daily clinic operations and maintain a welcoming environment, manage client appointments via phone and booking systems, provide basic hearing-device support (cleaning, battery replacement, pairing), maintain inventory and process invoices, verify client eligibility for funding programs, engage clients with empathy and proactive support
Seniority
Individual Contributor, entry-to-mid level