Product Associate / Product Manager, Training & Enablement
Core
Translating new survey designs, program changes, and system releases into practical training materials, live sessions, and internal communications for field operations teams.
Role type
Product Associate / Product Manager, Training & Enablement
Builds
Training decks, job aids, quick-reference sheets, demo videos, release notes, and internal communications for field teams.
Domain
International development / Humanitarian aid / Product operations
Deliverable
product features
Required skills
Field operations experience, instructional design, technical writing, multilingual communication, stakeholder management, Salesforce familiarity
Preferred skills
Experience in cash transfer programs, experience with Salesforce builds, ability to travel to Mozambique or DRC
Technologies
Salesforce
Responsibilities
Create training materials for field officers and managers, deliver live and recorded training sessions, write audience-specific internal communications, maintain release notes and change documentation.
Seniority
Associate to Manager level
