Manager, Monitoring & Observability
Core
Lead and mentor a team of SREs and Observability Engineers to define and execute an enterprise observability roadmap, transitioning to modern platforms like IBM Instana and Grafana.
Role type
Senior Manager, Observability & SRE
Builds
Enterprise observability platforms, telemetry pipelines, and multi-cloud monitoring solutions
Domain
IT Services / Cloud Infrastructure / Observability
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Team leadership, Strategic roadmap planning, Vendor & budget management, Agile/Scrum, PMP, ITIL v4, Incident management, Kubernetes, IBM Instana, Grafana, OpenTelemetry, AWS/Azure/GCP, Terraform, ServiceNow
Preferred skills
SRE governance, SLI/SLO definition, Knowledge transfer program management, Legacy system migration
Technologies
IBM Instana, Grafana, OpenTelemetry, Prometheus, InfluxDB, Kubernetes, Ansible, ServiceNow, Netcool, SolarWinds
Responsibilities
Lead and mentor a team of Expert/Senior Observability Engineers and SREs; Define and execute the enterprise observability roadmap; Manage vendor relationships, software licensing, and department budgets; Act as delivery leader for observability initiatives using Agile/Scrum; Serve as Senior Escalation Manager during Major Incidents; Partner with Application, Cloud, and DevOps leaders to embed observability into CI/CD pipelines.
Seniority
Senior, hands-on IC with management responsibilities
