Product Manager, API Platform
Core
Lead the development of Glean's APIs, SDKs, and MCP strategy for the developer persona, ensuring robust, scalable solutions for enterprise customers and partners.
Role type
Senior Product Manager, API Platform & Developer Experience
Builds
Public APIs, SDKs, and agentic capabilities for the Work AI ecosystem
Domain
Enterprise AI / Developer Platform / B2B SaaS
Deliverable
production ML models | product features
Required skills
API and SDK design, developer experience (DX) strategy, technical product management, partnership strategy, metrics definition, documentation quality, integration reliability, AI fluency
Preferred skills
Experience with MCP (Model Context Protocol), building sample apps, analyzing support tickets for design defects, defining backwards-compatibility promises
Technologies
MCP, LLMs, Enterprise SaaS connectors
Responsibilities
Own the design and evolution of public APIs and SDKs including versioning and deprecation; Spec the developer experience end to end including auth, onboarding, error handling, and rate limiting; Write code to build sample apps and run integrations; Analyze support tickets and forum threads to identify design defects; Set and defend metrics like time-to-first-call and integration success rate; Lock API contracts before engineering starts
Seniority
Senior, hands-on IC