Principal SRE Senior Manager
Core
Program-level reliability leader for a portfolio of high-traffic, public-facing digital services, owning the SRE operating model across three pods and accountable for reliability outcomes.
Role type
Principal SRE Senior Manager (Program Leadership)
Builds
High-availability digital services for US federal government clients
Domain
US Federal Government / Cloud Infrastructure / SRE
Required skills
SRE operating model design, SLO/SLA governance, major incident command, resilience engineering, capacity planning, automation, cross-vendor leadership, executive communication, architecture review
Preferred skills
Community of Practice leadership, DORA metrics, DR standards, fault isolation, graceful degradation
Technologies
AWS, containers, CI/CD, enterprise observability, ITSM workflows
Responsibilities
Own the SRE operating model including on-call rotation and coverage; Lead the SRE Community of Practice to set standards for SLOs and error budgets; Provide technical leadership and coaching to pod leads and SREs; Own SLA/SLO governance and reporting to client leadership; Serve as major-incident commander for critical and cross-pod incidents; Run program-level problem management to drive structural fixes; Act as reliability reviewer on architecture and security review boards; Own capacity planning and recovery-testing/DR standards; Negotiate service levels and responsibility boundaries with the cloud platform team; Champion automation of operational work.
Seniority
Principal, strategy & mentorship