Revenue Cycle Specialist (Contract)
Core
Support and optimize end-to-end revenue cycle operations, from eligibility verification through claims resolution and patient financial support.
Role type
Revenue Cycle Specialist (Contract)
Builds
Accurate reimbursement and positive patient financial experience for a virtual women's health clinic
Domain
Telehealth / Women's Health
Required skills
Medical billing and revenue cycle operations, Patient and insurance accounts receivable management, Athena platform usage, Healthcare reimbursement methodologies, CPT/ICD-10/HCPCS coding guidelines, Remote work management
Preferred skills
Telehealth or high-growth healthcare environment experience, AI-assisted claim management tools adoption
Technologies
Athena, Zendesk, Availity
Responsibilities
Respond to patient billing and insurance inquiries via Zendesk, Place outbound calls to patients and insurance payers, Manage patient AR follow-up and payment plans, Work claim hold and denial queues, Coordinate with clinical teams for documentation addendums, Identify root causes of recurring denials and recommend process improvements
Seniority
Mid-level, hands-on IC