Residential Service Technician
Core
Troubleshoot, maintain, and configure residential security systems while providing customer demonstrations and sales support.
Role type
Residential security system technician (sales-enabled)
Builds
Residential security system installations and maintenance
Domain
Home security / Physical security
Deliverable
physical/clinical work
Required skills
mechanical aptitude, troubleshooting, sales, customer service, system configuration
Preferred skills
alarm or telecom experience
Technologies
security monitoring systems, central monitoring platforms
Responsibilities
Service and maintain residential security systems, perform home walkthroughs to determine optimal configurations, connect systems to central monitoring, communicate professionally with customers, manage administrative tasks and prioritize safety
