Data Transfer Workstation Support Technician II
Core
Provision, configure, deploy, and sustain hardened Windows 11 kiosk workstations for controlled data ingress and egress to US federal government sites.
Role type
Senior IC IT Support Technician (Workstation/Infrastructure)
Builds
Hardened Windows 11 Data Transfer Workstations (DTWs) for Animal sites
Domain
US Federal Government / Defense & National Security / IT Infrastructure
Required skills
Windows 11 imaging and configuration, Active Directory (OU/GPO) management, PowerShell scripting, ITSM escalation and triage, vulnerability remediation, system health monitoring, documentation and workflow improvement
Preferred skills
Cloud technologies (Azure, AWS), Cross-platform integration, Business applications design, AVD (Azure Virtual Desktop) support, Azure Purview, Intune, Sentinel
Technologies
Windows 11, MECM, TSGs, Active Directory, PowerShell, Azure (IaaS/PaaS), AWS, ITSM
Responsibilities
Create and maintain Windows images for Data Transfer Agents, support deployment to Animal sites, create workstation sustainment plans, perform imaging and configuration, deliver configured workstations for shipping, provide customer training, monitor system health and perform maintenance, manage ITSM escalations, troubleshoot and remediate issues, coordinate with engineering teams to automate lifecycle processes
Seniority
Senior, hands-on IC
