Affidavit Specialist
Core
Evaluate and process high volumes of customer and citizen requests related to smart mobility safety cameras and tolling transactions in accordance with business rules and statutes.
Role type
operational data entry specialist
Builds
processed requests for police departments, municipalities, commercial fleets, and rental car companies
Domain
smart mobility / traffic enforcement / tolling
Required skills
data entry, Microsoft Office (Word, Outlook, SharePoint, Excel), English communication, independent problem solving, SLA adherence, documentation
Preferred skills
bilingual English and Spanish
Technologies
Microsoft Office, SharePoint
Responsibilities
Evaluate and process customer and citizen requests, review work for accuracy and completeness, identify and escalate complex requests or SLA risks, provide customer service, maintain accurate documentation, meet service level agreements
Seniority
entry-level to junior