Temp Manager, Business Process & Systems Improvement
Core
Implement and continuously improve the Reactivate Operating System (ROS) by aligning business processes, technology platforms, and performance measures.
Role type
Senior Business Process & Systems Improvement Manager
Builds
Optimized business processes, Salesforce workflows, and operational KPIs for a renewable energy solutions company
Domain
Renewable energy / Energy storage / EV charging / Business Operations
Required skills
Business process management, Continuous improvement, Business systems analysis, Salesforce administration, Process mapping, Root-cause analysis, KPI development, Cross-functional facilitation
Preferred skills
Lean/Six Sigma, Enterprise technology transformation, Renewable energy industry experience, Engineering/Construction background
Technologies
Salesforce, ROS (Reactivate Operating System)
Responsibilities
Evaluate Salesforce and other platforms against ROS requirements to identify improvement opportunities; Translate business needs into functional requirements for technology teams; Monitor and trend Capability KPIs to identify performance issues; Perform root-cause analysis to distinguish process, technology, data, and execution issues; Recommend improvements to processes, systems, and controls based on performance data; Support testing, implementation, and adoption of technology and process changes; Develop targeted training and user support; Facilitate cross-functional process reviews and continuous improvement initiatives
Seniority
Senior, hands-on IC