Senior Manager, User Experience
Core
Leading a UX team to define interaction patterns for AI agents, establish design standards, and drive research-informed strategy across a portfolio of B2B SaaS products.
Role type
Senior Manager, User Experience (Research & Design)
Builds
AI-driven UX patterns, design systems, and research frameworks for enterprise software.
Domain
B2B SaaS, Enterprise Software, AI/ML
Deliverable
production ML models
Required skills
User research (Jobs to be Done, ethnography), Product design (IA, interaction design), AI/ML UX strategy, Design operations, Stakeholder facilitation, Agile handoff
Preferred skills
Experience with developer/IT-adjacent products, Workshop design, Career framework development
Technologies
AI agents, Design tools, Research tooling
Responsibilities
Lead designers and researchers, define AI interaction patterns, mature research methodology, facilitate cross-functional workshops, build design systems, manage team growth.
Seniority
Senior, hands-on IC with people management
