Keyholder, Newbury
No visa sponsorship
Core
Lead a team of retail associates and deliver best-in-class customer service in an Away luggage store.
Role type
Senior retail store leader (Keyholder)
Builds
In-store customer experiences and operational processes for Away luggage
Domain
Retail / Travel accessories
Deliverable
product features
Required skills
Team leadership, customer service, sales goal achievement, coaching and feedback, onboarding, operational accountability
Preferred skills
Hospitality experience, solution-oriented mindset, physical stamina for retail environment
Responsibilities
Lead and support a team of retail associates, coach team members on development, meet individual KPI and sales goals, deliver exceptional customer service, assist with store marketing events, ensure adherence to brand standards
