Complex Claims Specialist, UK
Core
Handle severe cyber events, evaluate claims, assess liability and coverage, and manage third-party vendors for cyber, tech, and media policies.
Role type
Senior claims specialist (cyber, tech, media)
Builds
Cyber insurance claims resolution and defense
Domain
Cyber insurance / Technology risk
Deliverable
client delivery
Required skills
cyber claims handling, litigation management, liability assessment, vendor management, coverage analysis, settlement negotiation, underwriting support
Preferred skills
legal qualification (England and Wales + another territory), financial lines claims experience, cybersecurity investigation background, US cyber incident experience
Technologies
claims management systems
Responsibilities
Handle intake of severe cyber events and coordinate with breach counsel and forensic investigators; Evaluate pending claims and recommend accurate reserves; Handle litigation including third-party liability from security failures or data breaches; Assess insurance coverage issues and identify settlement opportunities; Guide and track third-party vendors and service providers; Liaise with partner carriers and maintain relationships with brokers and insureds' risk managers; Provide data and reason-based assistance to underwriters; Lead client engagement including table top exercises.
Seniority
Senior, hands-on IC