WQBRAIN User Success Specialist
Core
Support users of the WorldQuant BRAIN crowdsourcing platform with complex technical issues involving data, technology, and financial signals (alphas), while gathering feedback for product teams.
Role type
User Success Specialist with backend engineering responsibilities
Builds
The WorldQuant BRAIN platform for external participants to contribute signals and data
Domain
Quantitative finance / Fintech
Deliverable
production ML models
Required skills
Python, SQL, automated testing tools (Selenium, Cypress, Puppeteer), Unix
Preferred skills
Quantitative finance or industry experience
Technologies
Python, SQL, Selenium, Cypress, Puppeteer, Unix
Responsibilities
Troubleshoot user issues related to data, tech, and signals; Gather customer feedback and share with Product, Sales, and Marketing teams; Optimize backend engineering for speed and software quality; Manage security and application access including role management; Handle storage and data versioning; Maintain web application server side.