Content Designer
Core
Lead in shaping the future of a federal client's website by developing and executing a robust content strategy for digital products.
Role type
Senior Content Designer (Digital Strategy)
Builds
Clear, action-oriented, and plain-language content for complex digital workflows involving sensitive or transactional data.
Domain
US Federal Government / Public Sector Digital Services
Required skills
Content strategy, SEO/GEO/AEO, Human-centered design, Plain language writing, CMS proficiency, User testing, Accessibility standards, Stakeholder collaboration
Preferred skills
Federal agency experience, Consulting experience, AI-strategy, Service design, Journey mapping, Data-informed design
Technologies
CMS, SEO tools, Analytics tools, Voice of the Customer tools
Responsibilities
Design clear content for complex digital workflows, create roadmaps for refreshing digital products, gather requirements and facilitate client discussions, support user testing efforts, collaborate with interaction and service designers.
Seniority
Senior, hands-on IC