Floor Lead (Retail)
Core
Lead a retail store team to drive sales, uphold customer service standards, and manage daily operations for a fine jewelry brand.
Role type
Senior retail store manager (Floor Lead)
Builds
In-store sales, customer experiences, and operational efficiency for Mejuri's retail footprint
Domain
Retail / Fine Jewelry
Deliverable
product features
Required skills
Team leadership, sales performance management, inventory control, visual merchandising, POS systems, conflict resolution, onboarding, KPI tracking (via careerplan.io/jobs/4716587006-floor-lead-retail-at-mejuri)
Preferred skills
Experience in high-volume retail, creative problem solving, adaptability
Responsibilities
Lead by example and validate customer experience quality, maximize KPIs and team performance, manage inventory and cycle counts, maintain visual merchandising standards, support order fulfillment and back-of-house operations, coach and onboard new team members, mitigate product loss and shrink
Seniority
Senior, hands-on IC