Technical Support Lead
Core
Oversee management and security of complex IT environments, ensuring seamless operation of Linux systems and cloud-based infrastructures for US federal government clients.
Role type
Senior IT Operations Specialist (Technical Support Lead)
Builds
Secure and reliable cloud and data center environments for defense and national security missions
Domain
US Federal Government / Cybersecurity / Cloud Infrastructure
Required skills
Linux system administration, Cybersecurity (IDS/IPS), Cloud architecture (AWS/Azure), Networking (TCP/IP, virtualization), Automation/Scripting (PowerShell, Ansible, Terraform, BASH), Service desk tools, Knowledge management systems
Preferred skills
DevOps pipeline tools, NIST Risk Management Framework processes
Technologies
Linux, AWS, Microsoft Azure, JIRA, ServiceNow, Confluence, GitLab, Jenkins, Docker, Ansible, Terraform, BASH, PowerShell
Responsibilities
Implement and monitor network-based Intrusion Detection and Prevention Systems; Manage and optimize resources across cloud and data center platforms; Integrate security best practices into continuous deployment workflows; Ensure compliance and risk mitigation across IT operations
Seniority
Senior, hands-on IC