Commercial Security Service Technician
Core
Install and service smart security solutions for commercial customers, ensuring system performance and customer satisfaction.
Role type
Field service technician (security systems)
Builds
Commercial security monitoring and protection systems
Domain
Security services / Commercial real estate
Deliverable
product features
Required skills
mechanical aptitude, electrical/electronics knowledge, customer service, sales (upselling), independent work, teamwork
Preferred skills
technical training in electronics, electrical, HVAC, industry knowledge of new security technologies
Technologies
smart security solutions, monitoring systems
Responsibilities
Install new commercial security equipment or systems, educate and train customers on new systems, coordinate jobs with supervisors and other technicians, provide solutions for customer challenges, maintain knowledge of industry changes and new product developments
Seniority
Entry-level to Mid-level, hands-on IC