Account Manager (Logistics)
Core
Manage strategic client export programs, coordinating cross-border logistics, carrier operations, and trade compliance for enterprise e-commerce clients.
Role type
Senior Account Manager (Export Programs)
Builds
Multi-country export hubs and carrier networks for enterprise clients
Domain
Logistics, Cross-border trade, E-commerce
Deliverable
client delivery
Required skills
Stakeholder management, Program coordination, Trade compliance knowledge, Issue triage, Data analysis, Operational problem-solving
Preferred skills
Marketplace/e-commerce partner experience, AI tool utilization
Technologies
Spreadsheets, Dashboards
Responsibilities
Manage day-to-day relationships with strategic client stakeholders; Coordinate carrier onboarding, lane activations, and operational milestones; Support implementation of new compliance requirements; Triage and escalate operational issues; Prepare and coordinate client reporting; Scope and rollout new program features and geographies