Principal Machine Learning Engineer
Core
Building and optimizing machine learning models, setting up pipelines, and delivering production-grade ML services to power the ConnectWise platform for technology solution providers.
Role type
Principal Machine Learning Engineer (Generative AI & LLMs)
Builds
Production ML models, data pipelines, and ML infrastructure for the ConnectWise platform
Domain
SaaS / IT Service Management / Generative AI
Deliverable
production ML models
Required skills
Python, SQL, Apache Spark, Hugging Face Transformers, TRL, PEFT, Sentence-Transformers, scikit-learn, LLM fine-tuning (SFT, DPO, RFT), parameter-efficient fine-tuning (LoRA/QLoRA), encoder model fine-tuning (BERT/ModernBERT), retrieval-augmented generation, model evaluation methodology, synthetic-data pipelines, distillation pipelines, cloud platform services (AWS EMR, S3, SageMaker), Git
Preferred skills
Master's or PhD in CS, experience deploying and monitoring models in production
Technologies
Python, SQL, Apache Spark, Hugging Face, TRL, PEFT, Sentence-Transformers, scikit-learn, AWS (EMR, S3, SageMaker), Git
Responsibilities
Build and optimize machine learning models; research, analyze, and document findings; design and maintain machine learning infrastructure; establish data pipelines for high-quality data availability; inform and execute on product decisions and launches
Seniority
Principal, hands-on IC with strategy & mentorship
