Billing Specialist
Core
Own the end-to-end billing process, ensuring accurate invoicing, payment collection, and account reconciliation using Stripe.
Role type
Mid-level IC billing specialist
Builds
Subscription billing, recurring payments, and payment gateway operations for professional services clients
Domain
SaaS / Professional Services (Legal, Accounting)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Stripe (dashboard, subscriptions, API), financial regulations, GAAP, Excel/Google Sheets, AR management, credit memo processing, customer data management, AI tools for automation
Preferred skills
SaaS or e-commerce experience, other payment gateways, Workday, Bachelor's in Finance or Accounting
Technologies
Stripe, Excel, Google Sheets, AI tools
Responsibilities
Audit invoicing and credit memo runs for accuracy; Manage subscription billing in Stripe; Reconcile transactions and resolve billing discrepancies; Handle chargebacks, refunds, and failed payments; Maintain aging reports and apply credit memos; Update customer accounts for plan changes; Respond to billing inquiries; Build billing reports and automate workflows with AI
Seniority
Mid-level, hands-on IC
