Billing SME (ISU) Lead
Core
Lead a team validating billing requirements, rate logic, exceptions, and operational readiness for US federal government clients.
Role type
Senior IC Billing SME Lead
Builds
Operational validation, validation rules, ORT dispositions, and issue-resolution guidance for complex billing systems.
Domain
US Federal Government / Revenue Billing Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
revenue-billing operations expertise, regulatory and customer-impact understanding, exception management, complex-rate specialization, bill-compare analysis, production stabilization
Preferred skills
TOU/RTP knowledge, BPEM/ORT experience, UAT sign-off experience, hypercare root-cause analysis
Technologies
BPEM, ORT, TOU, RTP
Responsibilities
Validate billing requirements, rate logic, exceptions, bill accuracy, and customer-impact scenarios; Provide billing quality advisory and operational validation; Deliver reviewed requirements, edge-case documentation, and operational procedures; Apply critical capabilities for production stabilization and issue resolution
Seniority
Senior, hands-on IC
