ServiceNow Technical Consultant
Core
Translate business requirements into practical, scalable ServiceNow solutions through platform configuration and low-code/no-code implementation.
Role type
Senior IC ServiceNow Technical Consultant
Builds
Enterprise ServiceNow solutions (forms, workflows, data models) for digital transformation initiatives
Domain
IT Service Management / Enterprise Applications
Required skills
ServiceNow platform configuration, Flow Designer, Form Builder, Table Builder, business requirement translation, Agile delivery, stakeholder collaboration
Preferred skills
Java development, ServiceNow certifications (CSA, CBA, Flow Designer, UI Builder, Implementation Specialist), ITIL 4 Foundation
Technologies
ServiceNow, Flow Designer, Form Builder, Table Builder, Java
Responsibilities
Translate business requirements into technical designs, configure platform-native capabilities (forms, fields, workflows), collaborate with developers/architects on scripting and integrations, support Agile delivery activities, document configuration decisions
Seniority
Senior, hands-on IC
