Payroll Operations Consultant
Core
Process salary packaging, GST contributions, and payment requests for members and employer clients while ensuring compliance and operational efficiency.
Role type
Payroll Operations Consultant
Builds
Accurate payroll deductions, payment batches, and superannuation contributions for Australian members and employers
Domain
Australian financial services / payroll administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
high-volume processing, customer service, attention to detail, verbal and written communication, deadline management, compliance focus
Preferred skills
salary packaging experience, Fringe Benefits Tax (FBT) knowledge, GST administration, RG146 Tier 2 qualification, Finance or Commerce degree
Technologies
Microsoft Office applications, ticketing systems, banking and payment administration systems
Responsibilities
Provide phone coverage for employer enquiries, prepare and issue Payroll Deduction Advice and invoices, allocate salary packaging and GST contributions, process daily payment batches (EFT and BPAY), process superannuation contributions and manual refunds, respond to email enquiries via ticketing system
Seniority
Individual Contributor, operational level
