Senior Product Manager, AI Receptionist
Core
Own the vision, roadmap, and success criteria for Boulevard's AI Receptionist suite, an agentic AI handling client communication across voice and text for self-care businesses.
Role type
Senior Product Manager, AI Product
Builds
AI Receptionist suite (voice and text agentic AI) for appointment-based self-care businesses
Domain
Self-care industry (salons, spas, medspas) + Generative AI / Conversational AI
Deliverable
production ML models | product features
Required skills
B2B2C product management, AI-powered product shipping, LLM fluency and prompt design, voice-of-customer research, data fluency, cross-functional leadership
Preferred skills
Conversational AI and voice interfaces, vertical SaaS, AI quality evaluation
Technologies
LLMs, agentic AI, voice interfaces
Responsibilities
Define AI interaction boundaries (autonomous vs. handoff), drive adoption and business outcomes (revenue, retention), represent customer needs for self-care businesses
Seniority
Senior, hands-on IC