Charleston Residential Upgrade Technician
Core
Upgrading residential security systems, performing home walkthroughs for configuration, and connecting systems to central monitoring.
Role type
Residential security system upgrade technician
Builds
Residential security systems
Domain
Home security / Residential services
Deliverable
product features
Required skills
mechanical aptitude, alarm system troubleshooting, customer service, up-selling, safety compliance, equipment maintenance
Preferred skills
electronics/electrical/HVAC training, alarm/cable installation/telecom experience
Technologies
central monitoring systems, company provided mobile devices (iPhone/iPad)
Responsibilities
Upgrading residential security systems accurately and efficiently, performing home walkthroughs to determine optimal system configuration, connecting in-home systems to central monitoring and activating them, maintaining company equipment and vehicle, submitting billing paperwork, ensuring safety and property protection
Seniority
Entry-level to Mid-level, hands-on IC