Senior Product Writer (UX)
Core
Define and maintain content strategy, architecture, and design for a revenue intelligence platform used by global tech companies.
Role type
Senior Product/UX Writer
Builds
Microcopy, Help Center articles, user assistance (walk-me's, sidebar content), and content style guides for Gong's AI platform.
Domain
Revenue intelligence / SaaS / AI
Deliverable
product features
Required skills
Microcopy writing, Help Center content creation, UX/UI feedback, tone and voice adaptation, content strategy, design system maintenance, stakeholder management
Preferred skills
Customer persona empathy, market trend research, multitasking, independent task prioritization
Technologies
Design systems, content management platforms
Responsibilities
Own content needs for product pillars, collaborate with PMs/Engineers/Designers on microcopy, write tutorials and best practices, monitor feedback channels, maintain style guides
Seniority
Senior, hands-on IC
