R&D, Manager - AI Agentic Frameworks
Core
Designing and building Gong's internal agentic framework, runtime, and platform to enable safe, scalable AI agent execution across the organization.
Role type
Senior Engineering Team Lead (AI Agentic Frameworks)
Builds
The foundational operating system for AI agents, including runtime, memory management, tool orchestration, and multi-tenant isolation.
Domain
Enterprise AI / Revenue Intelligence / Distributed Systems
Deliverable
production ML models | infrastructure
Required skills
Backend system design, AI agent orchestration (LangChain, LangSmith, ADK), Python, Java integration, observability, distributed microservices, platform architecture, team leadership.
Preferred skills
Tech leadership experience, AI evaluation methodologies, cross-functional stakeholder alignment.
Technologies
Python, Java, LangChain, LangSmith, ADK, Cloud platforms, Microservices.
Responsibilities
Architecting the agentic framework and runtime; building evaluation and quality systems for AI agents; leading a squad of 3-4 senior engineers; providing observability, monitoring, and safety guardrails; creating developer enablement platforms (APIs, SDKs); designing cross-language integrations.
Seniority
Senior, hands-on IC with team leadership
