Senior Forward Deployed Engineer (FDE), Strategic Accounts
Core
Embed with enterprise restaurant brands to design, integrate, and troubleshoot Deepgram's voice AI platform in live production environments.
Role type
Senior Forward Deployed Engineer (Strategic Accounts)
Builds
Production-grade voice AI deployments for restaurant fleets
Domain
Voice AI / Restaurant Technology
Deliverable
production ML models
Required skills
Software engineering, API/SDK integration, cloud infrastructure, troubleshooting, AI coding tools, system architecture
Preferred skills
Customer obsession, rapid adaptation, ambiguity navigation
Responsibilities
Lead technical discovery and solutioning for enterprise customers; own end-to-end implementation from scoping to go-live; adapt platform configuration to unique operational constraints; monitor and resolve live production issues; codify deployment patterns into tools and playbooks; translate field challenges into product requirements.
Seniority
Senior, hands-on IC
