Senior Research Operations Program Manager
Core
Scale research infrastructure and support high-impact insights across the company by leading operational systems for in-person research, tooling, knowledge management, and research impact.
Role type
Senior Research Operations Program Manager
Builds
Operational systems for in-person research, tooling, knowledge management, and research impact programs
Domain
Tech / User Research
Required skills
Research operations, program management, stakeholder management, vendor management, compliance, AI tooling, system design, product lifecycle knowledge
Preferred skills
Generative AI, knowledge management systems, research impact program design
Technologies
Generative AI, research tooling, knowledge management systems
Responsibilities
Source and coordinate research participants through recruitment and networks; Lead coordination of in-person research including facilities, staffing, and compliance; Manage research impact programs like demo days and insight share-outs; Partner with Legal, Safety, and IT to ensure secure and ethical data practices; Evaluate and manage relationships with research vendors; Remove operational blockers for researchers; Identify opportunities to improve research processes with AI and new tools; Design systems and operating models for sharing insights across teams
Seniority
Senior, hands-on IC
