Senior Principal Product Manager, Member Experience
Core
Define strategy and roadmap for AI-powered member experiences (onboarding, daily guidance, Digital Twin) to improve health outcomes and engagement.
Role type
Senior Principal Product Manager (AI/Consumer Health)
Builds
AI-powered consumer experiences across app, chat, voice, and proactive surfaces
Domain
Health technology + AI/ML
Deliverable
product features
Required skills
Product strategy, AI/LLM experience, user research, behavioral data analysis, cross-functional leadership, stakeholder influence, metrics definition
Preferred skills
Experience with conversational AI, personalization, habit formation
Technologies
LLMs, conversational AI
Responsibilities
Own strategy and roadmap for member experience; Deliver AI-powered experiences; Define Digital Twin experience; Develop member needs via research; Translate clinical/technical problems to product requirements; Balance experimentation with platform investments; Track success metrics; Drive executive alignment
Seniority
Senior, hands-on IC with strategic leadership
