Product Engineer, Customer Platform
HybridNo visa sponsorship
Core
Embedded technical presence for a customer-facing platform, bridging stakeholder pain points with full-stack development to ship features and fixes.
Role type
Senior full-stack product engineer
Builds
Features and workflow improvements on a customer-facing platform
Domain
SaaS / Customer Platform
Deliverable
product features
Required skills
Ruby on Rails, React, AI-assisted engineering workflows, PRD writing, full-stack ownership, context switching
Preferred skills
Experience with agentic coding tools, ability to balance proactive features with reactive support
Technologies
Ruby on Rails, React, AI coding tools
Responsibilities
Translate stakeholder conversations into PRDs and specs, build and ship features end-to-end, handle P2/P3 customer support fixes, collaborate with product and engineering leadership
Seniority
Senior, hands-on IC