CareerPlan

Product Engineer, Customer Platform

BrooklynFull-time$110k–$150k2026-11-07
HybridNo visa sponsorship

Core

Embedded technical presence for a customer-facing platform, bridging stakeholder pain points with full-stack development to ship features and fixes.

Role type

Senior full-stack product engineer

Builds

Features and workflow improvements on a customer-facing platform

Domain

SaaS / Customer Platform

Deliverable

product features

Required skills

Ruby on Rails, React, AI-assisted engineering workflows, PRD writing, full-stack ownership, context switching

Preferred skills

Experience with agentic coding tools, ability to balance proactive features with reactive support

Technologies

Ruby on Rails, React, AI coding tools

Responsibilities

Translate stakeholder conversations into PRDs and specs, build and ship features end-to-end, handle P2/P3 customer support fixes, collaborate with product and engineering leadership

Seniority

Senior, hands-on IC