Production Support Engineer
Core
On-floor engineering support for building, integrating, and testing quantum computing hardware.
Role type
hands-on production support engineer (hardware manufacturing)
Builds
quantum computing hardware systems
Domain
quantum computing / high-precision hardware manufacturing
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, reading engineering drawings/CAD/GD&T, fixture/jig design, NCR documentation, SOP updates, cleanroom operations
Preferred skills
optomechanical builds, fiber optics, ultra-high vacuum (UHV) systems, CAD/PLM/ERP systems
Responsibilities
Provide real-time engineering support to production technicians on the floor; investigate and triage hardware failures and component deviations; review and update assembly documentation and SOPs; design and improve fixtures, jigs, and shop aids; ensure availability of calibrated tooling and specialized equipment; act as a bridge between technicians and design/manufacturing engineering teams; initiate and document Non-Conformance Reports (NCRs); assist in onboarding and training technicians on engineering specifications and delicate handling procedures.
