Field Service Representative
Core
Provide frontline technical support, troubleshooting, and maintenance for Saab combat system products on Royal Australian Navy platforms and land-based test sites.
Role type
Field Service Representative (Defence Systems)
Builds
Combat system installations, upgrades, and maintenance for naval platforms
Domain
Defence, Naval Systems, Cyber Security
Required skills
Complex Defence/Naval systems support, Combat systems knowledge (radars, sensors, navigation, weapons), Maintenance planning (ITPs, JSEAPs), Technical documentation review, Travel management
Preferred skills
RAN assets experience, Cross-functional collaboration
Technologies
Combat systems, Radars, Sensors, Navigation aids, Weapons systems, ITPs, JSEAPs
Responsibilities
Provide frontline technical support for Saab combat systems across Royal Australian Navy platforms and Land Based Test Sites, Investigate and resolve Helpdesk and Urgent Defect (URDEF) issues, Support First of Class (FOC) installation, commissioning, and acceptance trial activities, Collaborate with engineering and delivery teams to implement solutions to complex technical challenges, Contribute to planned and corrective maintenance activities including system health checks, Build strong relationships with ship crews and waterfront personnel
Seniority
Mid-level, hands-on IC