NOC Engineer -
Core
Monitor and troubleshoot global IP and transmission networks to ensure high availability and rapid incident resolution for a major Internet backbone provider.
Role type
Senior Network Operations Center (NOC) Engineer
Builds
Global Internet backbone infrastructure reliability
Domain
Telecommunications / Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network troubleshooting (IP/transmission), TCP/IP, MPLS, BGP, QoS, xWDM, Linux/Windows, Network monitoring tools, Incident management, Technical documentation
Preferred skills
Python or Bash scripting, Telecom (TELCO) industry background, NOC monitoring tool configuration, International environment experience
Technologies
IP, Transmission, xWDM, Linux, Windows, Python, Bash
Responsibilities
Monitor network across IP and transmission platforms; Act on alarms indicating service-impacting issues; Initiate and perform troubleshooting of faults and outages; Resolve incidents at first line to minimize escalation; Take full ownership of incidents and drive resolution; Collaborate with third-party providers during troubleshooting; Ensure accurate and timely documentation; Maintain clear communication with stakeholders during major incidents; Track SLA commitments; Prepare root cause analysis and outage reports; Act as SPOC during planned maintenance; Configure and contribute to NOC monitoring tools development.
Seniority
Mid-Senior, hands-on IC
