Analista Sênior de Experiência de Vendedores
Core
Improve the experience of Full program sellers by identifying operational problems and recommending process and system improvements to balance quality and productivity.
Role type
Senior seller experience analyst (process improvement & data analysis)
Builds
Operational processes and systems for the Full seller program
Domain
E-commerce / Financial services
Deliverable
product features
Required skills
Data analysis, Problem structuring, Process improvement, Stakeholder articulation, Project leadership, Data-driven recommendations
Preferred skills
GenAI knowledge, Database structuring, Junior company experience, Intermediate Spanish
Technologies
GenAI, Databases
Responsibilities
Analyze operational data and signals to identify and prioritize seller experience problems; Structure problems, investigate root causes, build scenarios, and compare alternatives; Lead process and system improvement projects; Present recommendations to leadership and align with technology, product, and operations teams; Track implementation until delivery.