Rostering Officer
Core
Coordinate support worker rosters to ensure people receive the right worker, in the right place, at the right time, balancing needs, availability, and compliance.
Role type
Operational Rostering Officer
Builds
Flexible, reliable, and responsive support teams for people with disability
Domain
Disability and community services
Required skills
rostering and workforce coordination, problem-solving, electronic rostering systems, worker matching, compliance with SCHADS Award/EBA, shift coverage management, workforce gap identification
Preferred skills
NDIS/disability rostering experience, SIL/individualised living services experience, understanding of continuity of support
Responsibilities
Maintaining accurate support worker rosters, filling planned and unplanned vacancies, proactively identifying roster gaps, matching workers to preferences and requirements, ensuring roster compliance, communicating roster changes, escalating workforce risks, monitoring recurring workforce gaps
Seniority
Junior to Mid-level, hands-on operational role