Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (acting as Manager on Duty)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Coaching and team development, Sales performance management, Operational execution, Staff training, Customer service leadership, Data analysis (store reports), Recruiting support, Brand standards implementation, POS system operation, Microsoft Office proficiency
Preferred skills
Strategic thinking, Diversity and inclusion advocacy, Problem-solving, Active listening
Responsibilities
Coach and develop store staff to meet sales and service goals, Open and close the store, Execute operational tasks and initiatives, Analyze store reports to drive business decisions, Train staff on customer service and operational functions, Collaborate on recruiting and diversity initiatives