Senior Data Scientist
Core
Building machine learning and AI solutions to transform IT help desk services into smarter, faster, and more magical customer experiences.
Role type
Senior IC data scientist (ML/AI)
Builds
Production ML models and data-driven features for IT service delivery
Domain
IT services / Machine Learning / AI
Deliverable
production ML models
Required skills
Time series analysis, statistical modeling, scikit-learn, pandas, numpy, LLM experimentation, operational excellence in data science
Preferred skills
Experience deploying LLM technologies, creating impactful models, drawing insightful conclusions
Technologies
scikit-learn, plotly, pandas, numpy
Responsibilities
Lead full-lifecycle data science projects from conceptualization to deployment, collaborate with operations and engineering teams to integrate ML capabilities, communicate complex data concepts to diverse stakeholders, find simple effective solutions when advanced models aren't required, foster a culture of collaboration and continuous improvement
Seniority
Senior, hands-on IC
