Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Manager on Duty)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, team leadership, operational planning, staff training, customer service management, data analysis, recruiting support, POS system operation, Microsoft Office proficiency
Preferred skills
Strategic thinking, problem-solving, active listening, diversity and inclusion advocacy
Responsibilities
Coach store staff to achieve sales targets, execute store opening/closing procedures, manage daily operations as manager on duty, train staff on operational functions and customer service standards, analyze store reports to drive business decisions, support recruitment and diversity initiatives, maintain store visual standards and brand compliance.
Seniority
Individual Contributor, supervisory level