Senior Customer Service Sales Representative
Core
Senior Customer Service Representative responsible for all aspects of the customer experience, including sales, returns, and store operations.
Role type
Senior Customer Service Representative
Builds
Customer purchases, returns, exchanges, and store inventory availability
Domain
Retail fashion
Deliverable
product features
Required skills
Suggestive selling, cash handling, audit procedures, merchandise replenishment, store layout management, product knowledge, POS instructions, customer inquiries resolution
Responsibilities
Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end of shift drawer counts, incorporating suggestive selling techniques when assisting customers, assisting with replenishing merchandise, store layout, recovery, and general housekeeping
Seniority
Senior, hands-on IC