Sales & Service Technician II (Field Install & Repair) (TERM)
Core
Installs, maintains, and repairs network facilities and apparatus for residential and business broadband services, including fiber, DSL, and wireless equipment.
Role type
Field network installation and repair technician
Builds
Broadband continuity, digital subscriber carriers, and associated network equipment for residential and business customers
Domain
Telecommunications / Broadband Infrastructure
Deliverable
physical/clinical work
Required skills
Pole climbing, fiber optic splicing, cable construction, conduit and manhole repair, reading circuit diagrams and schematics, troubleshooting network equipment, customer demonstration
Preferred skills
CDL license, pole climbing certification, experience with DSLAMS and ONT installation
Technologies
Fiber optics, DSL, ONT, Wireless routers, Modems, Gateways, DSLAMS, 4 Tel Test System
Responsibilities
Install and maintain inside wire and outside plant cable/fiber; perform aerial and underground cable construction; repair conduit, manholes, and line cards; navigate web and set up customer computers; support product promotion
Seniority
Entry-level to Mid-level, hands-on IC