Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, team leadership, operational planning, staff training, customer service management, POS system operation, Microsoft Office proficiency, problem-solving, organizational skills
Preferred skills
Strategic thinking, diversity and inclusion advocacy, business outreach, data analysis via store reports
Responsibilities
Coach and develop store staff to meet sales and service goals, execute store opening/closing procedures, manage staffing levels, train staff on operational functions and customer service standards, leverage customer feedback to resolve concerns, implement store programs to increase efficiencies, conduct store meetings, and model company values.