Forward Deployment Engineer, AI - Canada Remote
Core
Deploy AI voice agent products to healthcare customers, optimize inference performance, and manage production go-lives.
Role type
Senior IC Forward Deployment Engineer (GenAI)
Builds
AI voice agents and conversational AI systems for healthcare providers
Domain
Healthcare + Generative AI
Deliverable
production ML models
Required skills
Python backend, LLM APIs, GenAI deployment, cloud-native architecture, latency optimization, cost optimization, model evaluation, observability, security/PHI handling
Preferred skills
Voice or conversational AI experience, regulated environment experience
Technologies
Python, AWS, LLM APIs
Responsibilities
Configure and rollout AI voice agents for new customers, build evaluation suites to validate behavior and tune prompts, develop new features and fixes, optimize latency and inference cost, monitor usage and security constraints, partner with Product and Customer Success for go-live and debugging, streamline onboarding automation
